News & events
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Measure the soft skills of your employees in 3 steps
Determine the soft skills of your employees with a scan and order this information by implementing a soft skills dashboard. Just follow these 3 steps. -
Train your in-house coach!
In-house coaches or ‘buddies’ haven’t trained the right soft skills to excel as coach. So, train your in-house coaches! -
How to develop the manager 2.0
Nowadays being a manager isn't easy, it requires some skills that are new and challenges to overcome. What does this manager 2.0 need? -
The virtual customer and its unique effect on sustainable customer contact
Prioritizing the interests of customers in excellent service ensures the sustainability of the relationship. The ‘virtual customer’ offers a solution.
