Developing professionals who don't know what they're doing

Geschreven door Francine Smink | January 15, 2016

When primary schools and high schools resume their education at the end of the summer holiday, everyone immediately notices. When you’re seeing pictures of partying students and awful stories on hazing in the papers, you can assume that universities have started as well. But what about online training participants?

unconsciously competentIt is less obvious that our learners have also resumed their trainings at the end of August and in the beginning of September. This makes sense, TrainTool participants are improving their skills at their own location, and they often do so on their own.

Shocking discoveries

All starters will soon discover that they know absolutely nothing about some things, and that they are incompetent of doing some other things. Inflecting French verbs, for example, or conducting a really convincing sales meeting. ‘Consciously incompetent’, is how American psychologist Abraham Maslow described it. Every learning process goes through four phases, according to Maslow: we start out unconsciously incompetent (1), and then become consciously incompetent (2), then consciously competent (3) and finally, the ideal situation, unconsciously competent (4).

Becoming competent quickly

TrainTool’s trainings are structured in such a way that they support the participants to become consciously competent quickly. Our online trainings contain a lot of exercise material and lots of practice leads to the best results. Participants record themselves during the training with a webcam. It is not always easy to be confronted with your own performance, but it is very informative and it serves as a boost for the learning process. The participants receive specific feedback on their performances as well. This gives them insight into their progress and grants them the ownership of the learning process.

Automatically effective

By bringing the new skills into practice, the participants are taking the step towards becoming unconsciously competent. This practice is often a current matter for our participants, as they are usually training during working hours, so they are literally only a few steps away from the work floor. The effective behaviour becomes more natural when you continuously put your skills to the test. The employee will know how to conduct a successful sales meeting or a consultation on the phone, for example, and they will use their skills more or less automatically. In this way, TrainTool contributes to your employees’ development into competent professionals who ‘don’t know what they are doing’: unconsciously competent!

TrainTool wishes all participants an informative start of the year! Interested in learning more about building unconcious competences? Click below!