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case studies organisaties TB

Case studies

Innovative training programs with an impact

Committed and ambitious

We are proud of the partnerships we have with our customers. In these cases, L&D specialists discuss the programmes of Faculty of Skills.

  • ABN AMRO min
  • rabobank
  • transavia-min
  • zilveren_kruis-1
  • praxis-min

Spotlight

Customer contact staff at ABN AMRO followed a special programme to improve their ability to deal with customer dissatisfaction and complaints. With results.

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ABN AMRO
Our customers

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Aon

From service to sales

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ABN AMRO

NPS on complaint handling up

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Praxis

Handling aggressive behaviour

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Rabobank

Valuable customer contact

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Zilveren Kruis

Onboardingprogram

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