The importance of customization
Only if a course or evaluation means something and reflects daily practice can the best possible results be achieved. The theme has to be framed in a way that matters and is familiar to the participant. Learning new skills is fun if you understand and experience the benefits. Meaning and understanding also involves familiar casuistry in terms of both content and look and feel. This makes it all the more important to combine expertise with an analysis of the question and identity of a company, target group, and context.
Examples of specific topics
- Giving feedback
- Communicating emphatically
- Listening and summarizing
- Asking follow-up questions
- Agile communication
- Setting SMART goals
- Discussing
- Meeting techniques
Examples of goals
- Marks for working together
- Duration of a meeting
- Performance in new division of roles / scrum