Blog for Better Soft Skills – Faculty of Skills | Marijn de Geus (2)

6 reasons why it's time for mobile training

Nowadays, a large part of daily activities is done in the palm of your hand. Isn't it strange that you aren't able to follow a training session the same way?

Training online communication: 4 methods

Training communication skills can be done in many different ways, especially online. We take a closer look at 4 methods. What are the options?

Customer friendliness, even when the customer is unfriendly?

Customer service is a top priority for many organizations. But what if the customer himself is unfriendly? How do employees stay friendly in such a situation?

7 trends in training that impact your organization

Currently we identify seven training trends impacting training suppliers, training managers and learners. What are these trends in training?

Why you shouldn't implement online training

It's not always best to start training online. If you recognize any of the 4 points in your organization, it might be best not to implement training online yet.

Beyond Kirkpatrick: determine the ROI of your training program in 6 steps

You can’t measure communications training and therefore does not deserve priority? Wrong. Return On Investment helps you to convince others. How does it work?

4 strategic advantages of HR analytics

Within HR, there are still numerous possibilities for development of HR analytics. How to use HR analytics to your strategic advantage as L&D manager?

Ajzen’s 4 Tips for Successful Behavior Change in Your Organization

Icek Ajzen’s research resulted in the theory of planned behavior, a model that you can use to motivate your employees to learn successful behaviors.

Attention multinationals: how you train communication worldwide just in time

Communicating with different cultures can be difficult. Just in time online training offers a solution: practicing worldwide at the moment that it’s necessary.