News & events
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Why excellent service means working with people
Even though the government is investing in expansion of digital services, ‘excellent service’ remains, in fact, working with people. -
The strategic importance of continuous training
In today's rapidly changing environment, continuous training is an important advantage. How can you make sure training is playing its strategic part? -
Training results: which soft skills are trained most?
Comparing the results of our online trainings at several Dutch municipalities and companies gives us interesting insights! -
Attention, managers: will direct feedback replace the performance review?
Generation Y prefers feedback more often and on short term. This poses a problem for managers, as calling someone out on their behaviour is not easy. -
The way mobile training enhances the learning effect
Within online training, a new development brings more independency: mobile training. We found out it creates a stronger learning effect. -
Video: developing a tailored online training at Utrecht University
TrainTool and the teacher training programme at Utrecht University are developing a tailored online training. In this blogpost you'll see how. -
2016: the year of ‘impossible’ e-training? What does research say?
The rise of e-learning proved to be unstoppable in 2015. Concerning e-training, then: How will this market behave in 2016? Will it shrink, stabilise or grow? -
Securement, significance and a sustained effect
Did you know that you, as manager or as training official, can add to the sustained effect significantly? A blog on meaningful instruction and the securing of trainings. -
Customer friendliness: either you’ve got it, or you don’t?
Social media, (online) reviews and NPS measurements are exposing bad customer experience without mercy. Should we just accept this, or should we remain hopeful? -
3 ways to boost engagement in online training
Having participants show up when they have no other choice than to participate is one thing. But how do you motivate them to fully engage in your online training program?
